Delivered with Care.
Every Imperial US order is carefully inspected and prepared before shipment. Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
We work with trusted courier partners to ensure your order arrives safely and securely.
Delivery times may vary depending on your location and customs clearance.
These estimates are provided as a guide and may vary during peak seasons or due to circumstances beyond our control.
Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking number (where available), allowing you to monitor your shipment's progress.
Imperial US proudly ships to customers worldwide. International orders may be subject to customs inspections, import duties, taxes, or other fees imposed by your local authorities.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
While we strive to deliver every order on time, delays may occasionally occur due to weather conditions, customs processing, courier issues, or other unforeseen circumstances.
If your order has not arrived within the estimated delivery timeframe, please contact our Customer Care team and we'll be happy to assist.
If you have any questions about your warranty, our team is here to help.
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